Order Cancellation

Return & Refunds Policy

Return Window: You may initiate a return within 30 days of receiving your order.

Eligible Returns: We will provide a full refund for items that arrive:

Ineligible Returns: We cannot offer refunds for:

How to Request a Return or Refund

  1. Contact Us: Email: [email protected] with your order number, reason for return, and supporting photos or videos.
  2. Return Instructions: We’ll provide a return address and instructions within 2-3 business days.
  3. Package and Ship: Carefully package your item(s) and send them with a trackable shipping method.
  4. Track and Notify: Share the tracking number with us at Email: [email protected].

Return Shipping Costs: Customers are responsible for return shipping costs. We recommend using a trackable shipping method for your protection.

Refund Processing Time: Refunds may take 2-3 business days to process upon receipt of your returned item. The refund may take an additional 10-15 business days to appear in your account, depending on your financial institution.

Important Notes:

By following these guidelines, you can ensure a smooth and efficient return or refund process.

 

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